Privacy Policy
Aristo Decor & Furnishings Pvt. Ltd. (referred to as "we", "us", or "our") operates this online platform and is committed to protecting the privacy and security of your personal data. This policy explains how we collect, use, disclose, and protect the information you provide when you use our site and services.
By using our site or services, you agree to the terms of this privacy policy. We are responsible for the processing of your personal data as described herein.
Data We Collect
We collect personal data to provide and improve our services for designing, manufacturing, and installing high-end furniture and modular systems. The types of personal data we may collect include:
Information you provide directly: This includes information you give us when you contact us through our site, request a quote, place an order, register for an account, or interact with us in other ways. This may include contact details such as your name, email address, phone number, company name, physical address, and details about your furniture requirements.
Information collected automatically: When you visit our site, we may automatically collect certain information from your device, including your IP address, browser type, operating system, referring URLs, pages viewed, and dates/times of access. This data helps us understand how users interact with our site and allows us to improve its functionality and performance.
Information from other sources: We may receive information about you from other sources, such as publicly available databases or third parties, where permitted by law.
How We Use Your Data
We use the personal data we collect for various purposes, including:
To provide and manage our services: Processing inquiries, preparing quotes, fulfilling orders, managing deliveries, and providing customer support related to our furniture design, manufacturing, and installation services.
To communicate with you: Responding to your requests, questions, and inquiries, and sending you service-related communications.
To improve our services: Analyzing usage trends, understanding user preferences, troubleshooting issues, and developing new features for our online platform and services.
For marketing purposes: With your consent, we may use your information to send you updates, promotional materials, and information about our products and services that may be of interest to you. You can opt out of receiving marketing communications at any time.
For legal and security purposes: Detecting and preventing fraud, complying with legal obligations, enforcing our terms and conditions, and protecting the security and integrity of our site and services.
Our Legal Basis for Processing
We process your personal data based on the following legal grounds as per applicable data protection laws, including the General Data Protection Regulation (GDPR):
Performance of a contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., processing your order).
Legal obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
Legitimate interests: Processing is necessary for the purposes of the legitimate interests pursued by us or a third party, except where such interests are overridden by your interests or fundamental rights and freedoms (e.g., improving our services, preventing fraud).
Consent: Where required by law, we will process your data based on your explicit consent (e.g., for sending marketing communications). You have the right to withdraw your consent at any time.
Data Sharing and Disclosure
We may share your personal data with third parties in the following circumstances:
Service Providers: We may share data with third-party vendors, consultants, and other service providers who perform services on our behalf, such as hosting, data analysis, payment processing, information technology and related infrastructure provision, customer service, and email delivery. These service providers are authorized to use your personal data only as necessary to provide services to us.
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process, such as in response to a court order or subpoena, or to cooperate with law enforcement or government requests.
Protection of Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in legal proceedings in which we are involved.
With Your Consent: We may disclose your information with your consent.
We do not sell or rent your personal data to third parties for their marketing purposes without your explicit consent.
Data Security
We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Rights
Subject to applicable law, including GDPR, you may have the following rights regarding your personal data:
The right to access: You have the right to request a copy of the personal data we hold about you.
The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
The right to erasure (right to be forgotten): You have the right to request that we delete your personal data under certain circumstances.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
The right to object to processing: You have the right to object to the processing of your personal data under certain circumstances, particularly where we are processing your data based on our legitimate interests.
The right to data portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, machine-readable format and to transmit that data to another controller where technically feasible.
The right to withdraw consent: If we are relying on your consent to process your personal data, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
The right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or place of the alleged infringement, if you believe that our processing of your personal data infringes applicable data protection laws.
To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before processing your request.
Cookies and Other Technologies
Our site may use cookies and similar tracking technologies to enhance your experience, analyze site usage, and support our marketing efforts. You can manage your cookie preferences through your browser settings.
International Data Transfers
Your personal data may be stored and processed in any country where we have facilities or in which we engage service providers. By using our service, you understand that your information may be transferred to countries outside of your country of residence, which may have different data protection rules than your country. Where such transfers occur, we implement safeguards such as standard contractual clauses approved by the relevant authorities or other legal transfer mechanisms to ensure that your data is treated securely and in accordance with this policy.
Children's Privacy
Our site and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us, and we will take steps to remove that information from our systems.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page, and the revised policy will be effective when posted. We encourage you to review this policy periodically.
Contacting Us
If you have any questions about this privacy policy or our data practices, please contact us in writing at our physical address:
Aristo Decor & Furnishings Pvt. Ltd.
401,
Vrindavan Towers,
Bandra Kurla Complex (BKC),
Mumbai, Maharashtra,
400051,
India.